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Is there such a
thing as a battery pack assembler doing a bait and switch on the
cell I was sold verses the cell actually placed in my case?
Yes! See pictures below.
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Is every
battery pack assembler up-front with the details of the cells they are
using or the cells I purchased? No!
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An example of why we list exactly what we have
sold you on your invoice:
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Pictures of Anton Bauer battery packs previously recelled
by other battery assemblers that were just shipped to us for
recell.
Each battery cell manufacturer, like Panasonic, Saft, and
Sanyo, usually have more than one cell choice and each is
different in quality and price.
There are some battery assembler companies that follow a
philosophy of: "What the client does not know profits us."
Unlike a company, (that will never be mentioned), where I used
to work for a short period in 1989, and two sub-contractors we
used to use here years ago-1991/1992, for overflow orders, we do
not build battery pack stock and leave them sitting on the shelf
for long periods of time before they are sold or allowing them to
"not" be rotated, or occasionally charged and discharged.
Also, the invoice and packing slip we send you has the "Exact"
battery cell purchased and used listed in the specification or
description of each item along with the C/1 Amp Hour rating and
the watt hour rating per Ohm's Law.
My meaning: In the
company, (not to be mentioned, ever), where I worked for a brief
period, the client would place an order for the best cell I or
other sales people promoted and when the order went to assembly
the owners would randomly pick orders and tell the technicians to
use another cell of lower value and quality instead. Your
packing slip and invoice would show the part number and a vague
description. As an employee, I discovered them doing this
when my clients were complaining to me of battery performance and I begin
to discuss my client complaints with technicians who informed me
of the random instructions given to them and they showed me what was
happening.
After opening my company, and being swamped with
orders, I was approached by three different competitors who wanted
to sub-contract for me. After discussing this issue with
each up front I still caught two of those following the same
practice thinking I or someone here would not discover their
actions. The third simply never delivered at all.
We broke all those relations quickly.
One of the above three sub-contractors we
used for that short period in 1993/94 were or are from the Southeastern
section of the United States and one in particular is the worst for cell switching
that I have ever personally seen. From my personal
experience with them, it is my opinion and only my opinion,
that they are criminal. When I challenged them by advising
that I had discovered they were sending bad cells, to cancel all
outstanding orders and severed our relationship with them they
sued me personally for what they called "outstanding invoices".
We already had the canceled checks from all their outstanding
invoices back from our bank. They contracted a Georgia
attorney firm, used a loop hole in
Georgia law, left my Tennessee corporate attorney's in a spin, and received
a default judgment against me personally in the legalistic State
of Georgia. They actually owed and still owe me money that I
will never collect and to this day continue to harass me through
their attorney. As a Georgia attorney that we know, with a
cousin on the Georgia Supreme Court said, "This attorney firm is
not people most attorneys would ever play golf with. They
are real ( insert adjectives)".
After you as a client hang up the phone
with these people you feel greasy, dirty, and subconsciously want
to take a shower.
Caveat Emptor on this one.
- Pictures of Anton Bauer battery packs previously
recelled by other battery assemblers that were just shipped to us
for recell.
- We have previously had a vary unpleasant experience with this
particular vendor. Even our previous "short-term" employer
from over a decade ago, also guilty of this game, had a very
unpleasant experience with this vendor. Obviously we
can never name names but they are used in a caveat above.
- Pictures being developed now. Any and all vendor
markings are being completely removed before posting the
pictures.
A popular way for your battery
company to avoid the details of your cell specifications is to
build your packs with battery cells that do NOT have the
manufacturers shrink sleeve on the cells. Instead they may
supply you with bare cells in generic shrink only, generic shrink
inside the paper tubes, or bare cells inside paper tubes.
Also watch for contracts allowing the use of "other" comparable
cells at the vendors discretion!
Battery assemblers have the
choice of ordering cells with or without the manufacturers sleeve.
A cell with the manufacturers sleeve cost about 3 cents more per
cell. Our cells always have the manufacturers shrink or
manufacturers shrink inside paper tubes.
If you were to question what
cell was used in your pack, and your pack did not have the actual
manufacturers shrink, you would have to know and understand the
numbers printed on the bare cells in your packs, know what
manufacturer to identify the numbers with, and then to search the
correct cell manufacturers in-house part numbers in a cross
reference for verification. If you are receiving battery
packs and you can see no manufacturers shrink immediately, or
under the paper tubes, or through the generic shrink you should be
suspicious.
Loosing at least 5
competitors in the last 5 years I am not aware whether any of them
are even in business today.
Also Consider:
From coast to coast we have seen so many
broadcast battery rebuilding companies close, open again, silently
close again, come back under a different name, and then close
again. They always come back with a crafty spin, gimmicks, cheap
prices, and plugging brand names while using cheap cells.
We know because we get your calls when you have problems later.
Through all of our own challenges we have kept our doors open
faithfully for your business since 1989. Our FAQ sheets supply you
with total detail on every item we assemble and specifications for
every cell available as well as what to look for in a good vendor
and a bad vendor.


Copyright Rathbone Energy, Inc.,
1990, All Rights Reserved.
Last Revised September 09, 2002
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