Payment Terms

Thank you for opening or updating a sales or vendor account with Rathbone Energy, Inc.  You will probably need the following information for your accountants and your computer system.  Please send us your FEID # / sales tax number for our records.

Make Checks Payable To

 Ship To:

Rathbone Energy, Inc. 

Home Office

143 Old Huff Hollow Road 

Newport, TN 37821-7946

Rathbone Energy, Inc.

2595 E. Hwy 25/70

Building # 2     

Dandridge, TN 37725 

865-484-1783 Office; 865-484-1785 FAX;

Purchasing e-Mail: purchasing@rathboneenergy.com 

Web Site:http://www.rathboneenergy.com/

Þ     FEID / EIN # 62 - 1524566, State TN #: 301130809

Established 1989: S-Corporation: Dunns #:869202150

(Annual reports will be behind until June 2008.) We will always refuse to communicate with D&B and strongly recommend the same for any small business.  We will make every attempt to avoid corporate terrorism.)

SIC Codes: 3691, 3692, 5149-1001, 5961

NAICS Codes: 335911, 335912, 424490, 112910, 311999

CAGE #: 3A5N7

NIGP CODES: 39300; 39357; 45000; 45007; 45032; 84000; 84072

HubZone Empowered Small Business!

Cocke County Business License #: 05047

Jefferson County Business License #: 0513331

Þ     TERMS: DUE ON RECEIPT OF PRODUCT / NET 10              

Privately financed by me.  Government orders keep my limited funds in flow.  Battery Packs Are Very Cash Intensive. So that ALL clients receive timely shipment, please remit payment immediately upon receipt. Invoice and packing slip are always secured to the outside of the shipping box.

*      Broadcast News Terms:

*      First order: Check or credit card

*      Additional orders: Due on Receipt / Net 10 from ship date IF our other clients are paying promptly, otherwise Prepay.  Thank your neighbor.

*      Requirements:

*      Terms and Conditions in a Word .doc

*      Email address and fax number of person who cuts the check so we may email a copy of your invoice when product is shipped.

*      CREDIT APPLICATION

*      Personal guarantee, signature, and identity verification of a corporate officer on your credit application with original application mailed to Rathbone Energy, Inc., 143 Old Huff Hollow Road, Newport, TN 37821

*      W9: Sign off and return copy of OUR W9 verifying you have received it and that it is on file.

*      W9 .gif

*      Hard copy purchase order is required on All terms orders.  NO EXCEPTIONS!

*      You can insert the purchase order with your rebuilds.  For new batteries, chargers, or other product you can call in the purchase order number but the hard copy must be received before product will ship.

*      If you are on terms, you are late, and your accounting department says they cannot cut the check until you sign off on the internal paperwork you will be placed back on credit card.  December 2006, 24 TV stations ran 90 - 120 days and this was the common thread.

*      When your colleagues are late or bounce a check I get in trouble with my vendors.  In the current economy this is becoming more common.

*      To avoid repeating history and being caught in a clients company / corporate down size, expense cutting decisions of clients after an order is placed, depleted budgets, or budget deficits, purchases or large purchase orders from most company's require pre-payment via check or credit card.

11.          If your company no longer issues purchasing cards because your staff was too irresponsible with company issued credit cards that in itself says enough.

12.          Games:

Department buyer holds invoice on his or her desk until the first of the next month.

Check is cut and lays in an "out" box for days or longer.

Check must have gotten lost.

Client did not receive our invoice, the one attached to the packing slip!

All this gets me in trouble with my vendors.

13.          A Terms order we have to beg for payment turns into a loss of our already slim margins.

14.          Battery Packs and Battery Inserts are special built products for a specific company need. 

15.          Rathbone Energy, Inc., IS NOT RESPONSIBLE FOR ITEMS LEFT IN OUR POSSESSION OVER 30 DAYS UNLESS IT IS IN OUR POSSESSION DUE TO SUPPLY OR OTHER REASONS BEYOND OUR CONTROL.

Turn-around

16.          Rebuild product shipped to Rathbone Energy, Inc., for rebuild and NOT paid for within 30 days of rebuild WILL BE SOLD to first request for like item at going rate for that type of recell.

*      Alternate payment choices:  (Click to expand)

*      Check, Cashiers Check, Money Order, and Bank Wire receive a 3 to 5% Discount: Rebuild orders and orders for inserts, new batteries, battery chargers or other product require that your check is included with your rebuild shipment, check clears, product is shipped.

*      New Batteries and Battery Analyzer Chargers:  You may mail your check for pre-payment.

*      AMEX, MasterCard & VISA: Credit Cards

*      Credit Card Authorization .doc

*      Credit Card Authorization .htm

  1. You ship us the product for custom manufacture – rebuilding – recelling & place your order. 
  2. We will then generate a sales order with this information on the order and a place for your signature. 
  3. The sales order is then emailed to you. You will
  4. Verify the information
  5. Fill in the credit card information: (If not already done on this form)
  6. Name, Company Name, billing address, phone number, card number, expiration date, and credit card verification (CVV#) number, (3 digit number) from the back of the card. 
  7. Sign the order and fax that order back to us for processing. 
  8. Your card will then be processed, confirmation number received, and your order is then placed in line for custom manufacturer - specialty building (First in-First Out). 
    1. Billing address, zip code, and CVV MUST match exactly or they will be rejected by Merchant Services.
  9. CREDIT CARD CHARGE BACKS ARE IN EFFECT A NON SUFFICIENT FUNDS CHECK:
  10. AMEX, MASTER CARD, and VISA WILL CHARGE YOU EXPENSIVE FEES FOR FRIVOLOUS CREDIT CARD CHARGE BACKS.
  11. We make every effort to make all clients aware that even though we immediately start the work on your custom manufactured battery packs there is always the potential for unforeseen delays.  Very, very occasionally a client will threaten a chargeback if he / she is not placed in front of others or we cannot perform magic and blow away unforeseen events.  Actually, most of these very few are simply denying delivery and attempting to get free merchandise.
  12. Charge backs were an issue in the 1994 recession and are now again in our Depression of 2008 becoming an issue that MUST be controlled.  Charge backs effect our business in a very, very negative manner and can disable us from doing business. Credit Card Charge Backs
  13. Disrupt our daily operation and labor to research and supply documentation back to the Merchant Provider.
  14. Disrupt our cash flow causing
      1. NSF Fees
      2. Returned Checks
      3. Returned Payments to Credit Cards used every day to purchase inventory or accessories
      4. Thus causing increases in Credit Card Interest Rates
  15. Disrupt our ability to purchase inventory
      1. Thus causing someone's battery packs not to be built on schedule.
      2. An incoming call wanting to know the status of battery orders.
      3. Lost Sales and Profits
  16. Disrupt our ability to pay utilities, telephones. internet, and payroll, to name only a few.
  17. This all adds up and you and your company will be responsible for ALL willful and malicious intent to disrupt our cash flow.
  18. Client understands that any credit card chargeback fees against Rathbone Energy, Inc. regarding said client purchase orders / sales orders will incur a minimum $100.00 fee per occurrence.  In addition, client responsible for credit card chargeback will be charged by Rathbone Energy, Inc., for any and all expenses including but not limited to bank fees, NSF fees, vendor return check fees, legal fees, or any other fees or losses incurred by Rathbone Energy, Inc., as a result of a client credit card, chargeback. NO EXCEPTIONS.
  19. DISRUPTION OF OUR CASH FLOW IS A SERIOUS ISSUE AND CLIENT SHOULD UNDERSTAND THAT WE WILL PURSUE ANY AND ALL LEGAL AVENUES NECESSARY TO COLLECT ANY AND ALL LOSSES FROM CREDIT CARD CHARGE BACKS CAUSED BY THAT CLIENT, NO EXCEPTIONS.
  20. What Could Other Fees include:
  21. Suppose your chargeback caused one of our credit card payments to bounce and our credit card issuer raised our interest fees.
  22. Suppose your chargeback caused one of our vendor checks to bounce and we then had to start prepaying $5,000.00 to $10,000.00 per order for our inventory.
  23. Someone else has to wait longer on their battery pack because you interrupted the financial flow of inventory
  24. If this is unacceptable client may send personal or company check before their product is placed in line for the custom manufacture rebuilding or recelling procedure.
  25. Delivery Signature IS required. 
  26. IMMEDIATELY START WORK ON YOUR CUSTOM MANUFACTURED BATTERY PACK SUCH AS A PROPAC OR HYTRON

Rathbone Energy may, at our discretion, generate any Addendum we deem necessary to this policy at any time.

AMEX /  MASTER CARD / and VISA DO NOT SUPPORT SEPARATE BILL TO / SHIP TO ADDRESSES WHEN INVOLVED IN A DELIVERY DISPUTE.  Because of the extreme increase in credit card fraud, (due to our depressed economy), Rathbone Energy no longer ships merchandise to any address different than the bill to address of the used credit card involved.

 

Delivery Signature IS required.  Purchased Product Must Ship Insured.  All damage or loss claims are between the client and the freight carrier.  ie, DHL, FedEx, UPS, USPS, etc.

You may fax us the order form (865-484-1785), or (include it in your shipment without the expiration date and CVV number - we will then call you for those).

  1. IMMEDIATELY START WORK ON YOUR CUSTOM MANUFACTURED BATTERY PACK SUCH AS A PROPAC OR HYTRON

*      You may fax us the order form (865-484-1785), or include it in your shipment (without the expiration date and pin number - we will then call you for those).

*      PayPal: You ship us the product for rebuilding or place your order, then we send you a "Request for Money" through PayPal to your email account.  When the funds are then placed through PayPal's secure site we are notified and continue with your order.

*      Leasing: Through client discussions we have discovered that leasing is just bad.

Þ               Shipping and Ship To

*      REFUNDS.: 30 Day Money Back  (Click to expand)

*      We are not a giant company and cannot be a free rental house on product. Battery packs are specialty built or special order products. 

*      Chargers are special order.  NO REFUNDS. 

*      All Returns for Exchange MUST have the Proper Return Authorization Number On The Front Label of the Return Package before any exchange will be given. No Refunds are given.  Exchange is given on product, within 5 days of delivery and then only after inspection and our approval.

*      Client pays all incoming and outgoing freight.  NO EXCEPTIONS.

*      NOT RESPONSIBLE:

Ø      Under no circumstances shall we, (Rathbone Energy, Inc, our officers, or our employees), be liable for any injury, loss, damage, or expense suffered or incurred with respect to any defective product, non-defective product, or use of that product which is assembled, built, or rebuilt by Rathbone Energy, Inc., or for product of another manufacturer sold through Rathbone Energy, Inc., INCLUDING LITHIUM ION.

Ø      Rathbone Energy, Inc. is NOT responsible for loss of product due to breaking and entering, theft, fire, storm damage, Acts of God, or for any other reason not here listed.

Ø      Rathbone Energy, Inc. is NOT responsible for damages, however unlikely, of undamaged or already damaged battery case shells or components during opening of that product for rebuild / recell.

Ø      Rathbone Energy may, at our discretion, generate any Addendum we deem necessary to this policy at any time.

Ø      We reserve the right to interpret any and all conditions and situations listed and those not here listed in such a manner as we deem appropriate. 

Ø      Any dispute will be governed by the Laws of the State of Tennessee.  Specifically, any litigation shall be tried in the Cocke County, Tennessee, Sessions and/or Circuit Court depending upon the monetary amount(s) and the varying Legal issues.

Terms and Conditions in a Word .doc

Credit Card Authorization .doc

Credit Card Authorization .htm

Disclaimers

W9 .gifW9

Coming Very Soon: Rathbone Energy’s own line of bricks that will interface with PAG chargers.

Divisions:

Batteries, Battery Assembly, Battery Analyzer / Chargers; First Generation Portable Hydrogen Fuel Cell Research; HMI Lights; Flashlights

Hours: Monday-Friday: 8:00AM EST till 6:00PM EST.  Saturday, Sunday, and Major Holiday Weeks are for family.

We have supplied you in the past and look forward to filling your needs in the future.

Cordially,

Accounts Payable / Receivable

Proudly Serving The Broadcast News, News Magazine, and Professional Film and Video and Many Other Industries Since 1989!

There’s a better way – rathboneenergy.com

A full disclosure web site.

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(Due to continuing development all prices & specifications are subject to change without notice).

Copyright Rathbone Energy, Inc., 1990, All Rights Reserved.
Last Update: Saturday, April 19, 2008 12:04:18 PM